1. Introduction
Your privacy is the reason EnovaVPN exists. This Privacy Policy explains what information we do and do not collect, how we use it, and the choices and rights you have.
It applies to our websites, applications, and services. This is placeholder legal copy pending review by legal counsel.
2. Our no-logs commitment
EnovaVPN operates a strict, independently audited no-logs policy. We do not track, collect, or store:
your browsing history, the websites or services you connect to, your DNS queries, your traffic contents, the IP address you connect from, your session timestamps, or the bandwidth you use.
Because we never record this data, we have nothing to sell, share, or hand over.
3. Information we do collect
To provide and maintain your account we collect a limited amount of data, such as:
your email address, billing and payment information (processed by our payment providers), and basic subscription details.
We may also collect aggregate, non-identifying diagnostics to keep the Service reliable.
4. How we use your information
We use the limited data we collect to create and manage your account, process payments and renewals, provide customer support, send important service communications, prevent fraud and abuse, and comply with legal obligations.
5. Cookies & analytics
Our website uses cookies and similar technologies for essential functionality, and — with your consent — for analytics and marketing. You can manage your preferences through your browser settings or our cookie controls. The VPN apps themselves do not use tracking cookies.
6. How we share information
We do not sell your personal data. We share limited information only with service providers who help us operate (such as payment processors and email providers), and only as necessary. We may disclose information if required by valid legal process — but our no-logs architecture means there is no activity data to disclose.
7. Data retention
We keep account information only for as long as your account is active or as needed to provide the Service and meet legal, tax, or accounting requirements. When data is no longer needed, we delete or anonymize it.
8. Data security
We protect your information using strong encryption, RAM-only server infrastructure, access controls, and regular security testing. No method of transmission or storage is completely secure, but we work continuously to safeguard your data.
9. International transfers
We may process and store information in countries other than your own. Where we do, we take steps to ensure your data receives an adequate level of protection consistent with applicable law.
10. Your privacy rights
Depending on where you live, you may have the right to:
access the personal data we hold about you, correct inaccurate data, request deletion, object to or restrict certain processing, and request a copy of your data.
To exercise any of these rights, contact us at support@enovavpn.com.
11. Children's privacy
The Service is not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us with data, contact us and we will delete it.
12. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be posted here with a new effective date, and where appropriate we will notify you directly.
13. Contact us
If you have questions about this Privacy Policy or your data, contact our team at support@enovavpn.com.
Questions about this policy? Contact us at support@enovavpn.com.